Running a busy medical lab will definitely keep you on your toes. As compared to a physician’s office, urgent care facility, or other place of healing, you likely will be seeing many more patients coming through your doors every day. These patients will arrive to fulfill their doctor’s orders for tests or because they are being screened for using illicit substances.
So, your staffing makeup will be quite different than the team that works in a doctor’s office. For example, you’re managing phlebotomists and other professionals to take samples and conduct analysis (unless you have some of this work done off-site) instead of doctors, nurses, and physician’s assistants. The employees who schedule these tests have more work to do every day than the receptionists taking appointments for a typical doctor’s office, since the foot traffic is so much greater.
Keeping everything organized and humming along properly depends on you computerizing your operations as much as possible so your team can work quickly and efficiently. This is why billing software specifically designed for laboratories can improve overall financial operations at your organization, helping you to collect more payments, faster.
How Does a Laboratory Billing System Work?
People who are new to using laboratory billing systems can get up to speed with a quick overview about how they work:
Scheduling and Eligibility Verification
Your team uses the software to schedule appointments with patients in the office or over the phone. Meanwhile, the system will pre-test these patients to determine their insurance eligibility, avoiding billing surprises after testing.
Track Claims in Real-Time
You can view all of your patient claims in real time. It’s easy to edit and re-submit denied claims directly from the software. This ensures that your lab remains profitable because revenue will be coming in faster.
Advanced Reporting Capabilities
How are you producing reports in your organization now? Does your method allow for easy customization? The reporting feature in your lab billing system is ideal for reporting your PAMA data. And think of all the reports you have to generate for weekly, monthly, quarterly, and annual meetings. The laboratory billing system can handle financial and management KPIs, accounting and sales commission data with ease.
Keep Track of Your Data
The lab billing system includes Laboratory Information Systems or LIS integration, which creates a single solution for all of your lab data. Integrations with other systems in your facility are also possible, thanks to data conversions from existing systems.