Troubleshooting Windows 10: Common problems and how to fix them
We've got solutions for your Windows 10 not working problems, whether you're experiencing uncontrollable scrolling, updating issues, or your cursor moving on its own.
If you're having trouble with your Windows 10 machine, we promise you're not alone. Microsoft releases monthly security patches and major feature updates twice a year to the more than 1.3 billion devices worldwide that run on its software, but pesky issues still crop up. (And since support for the Windows 10 operating system ends in a few years, now is a good time to consider upgrading to Windows 11, which is free for all Windows 10 users.)
Problems upgrading to the latest version of Windows 10
Major feature updates from Microsoft arrive twice a year, the most recent being the May 2021 Update, which includes changes like multi-camera support for Windows Hello and improvements to Windows Defender Application Guard. (The release of Windows 11 replaced what would have been the second major update this year.) However, you should normally be notified when an update is rolled out to your device. (This is why you may still be waiting for the Windows 11 notification.) Or you can go to Settings > Update & Security > Windows Update and click Check for updates. If it's available, you'll see the feature update for Windows 10, version 21H1. Click Download and Install.
Windows 10 updates can require a fair amount of disk space. If you're running into an error due to running out of disk space, here's what Microsoft suggests you do:
Save files you don't need on your desktop to an external hard drive or USB stick, or to a cloud account like Google Drive or OneDrive.
Consider turning on the Storage Sense feature, where Windows will automatically free up space by getting rid of files you don't need, such as temporary files and items in the Recycle Bin whenever you're low on disk space or at certain intervals. To turn on Storage Sense, go to Start > Settings > System > Storage, open Storage Settings, and turn on Storage Sense. Select Configure or run it now.
If your device doesn't have Storage Sense, you can use the Disk Cleanup tool to remove the system and temporary files. In the search box on the taskbar, type disk cleanup and select it from the results. Check the boxes next to the type of files you want to delete; by default, Downloaded Program Files, Temporary Internet Files, and Thumbnails are selected.